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BSKYB
Working all hours to keep Sky on the air
Background
As the world’s leading satellite broadcaster, BSYKB
keeps ahead of the competition by delivering excellent customer
service. Their billing and customer contact centre in Dunfermline
is home to some 500 people – responsible for 7.4 million
BSKYB customers.
What the client needed
BSKYB came to us with an unusual request: could we replace
the two existing 800KVA generators in their small plant room
with two 1650KVA models. And could we do this without taking
up any extra space?
The client also asked us to install a second low voltage
mains supply, which along with the generators would give
them a full N+1 installation. Oh, and they also wanted to
automatically switch the independent supplies across their
two buildings to automatically power the other building in
the event of a failure.
Last of all, the client needed a guarantee that there would
be absolutely no downtime during the project.
The Thistle Generators solution
This complex project started with a fully customised control
system and switchboard – as well as the full mechanical
design of the installation.
We also installed a bus coupling between the two buildings,
to allow full automatic switching in the event of a mains
failure. (BSKYB also asked us to ensure the two generators
could synchronise precisely with the mains)
The generators were housed in fully customised containers,
allowing us to get them into the confined space where they
would be installed.
'Most importantly of all, much of the work took place in the
dead of the night – completely avoiding any disruption
to the site’s operations.'
Jim Hamilton
Results
We completed the entire project in just five weeks. The building
maintained full mains power throughout this time – with
no downtime at all.
We also managed to reuse the two 800KVA generators which
we replaced. By designing and building custom rigs, we turned
them into fully mobile gensets – complete with fuel
tanks, cable reels and a tractor unit. As the gensets are
fully noise insulated, this gives BSKYB the ability to bring
in extra power for outside broadcasts, or in the event of
a power failure at another site.
Thanks to our work on this project, BSKYB has appointed us
on a maintenance contract to look after the Dunfermline site. |
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Case
studies
To
find out how Thistle Generators can help you or your clients,
simply call01698-814888 or email sales@thistlegenerators.com |
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BSKYB
Working all hours to keep Sky on the air |
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